• Home
  •  > 
  • Support Services

Support

The sale is the beginning, not the end
United Carlton’s products and solutions  takes an active role in the day-to-day of our customer’s business, which is why ongoing support is a vital part of the relationship.
We don’t sell a product and call it “job done” – we maintain responsibility for that product, its upkeep and its effectiveness.

With United Carlton, you buy a 99% device uptime. And for the other 1%…

  • We have a sub four-hour average callout response time
  • We have a nationwide network of highly-trained engineers who record a 95% first-time fix rate
  • We have warehouses with over £1m  in replacement parts stocked – no waiting times for essential repairs

Find out more about our support using the links below. If you need to log a support call, please dial 0845 456 0022, or send us a message here